Resources and guides are available for download below. Use the support tab to direct your question to a Crime Alert Security representative
DSC Neo Alarm Resources
DSC Powerseries Alarm Resources
User manual for your DSC PowerSeries alarm panel and keypads
Troubleshooting guide for DSC Powerseries alarm panels and keypads
Maxsys Alarm Resources
Hikvision NVR Resources
Instructions to install IVMS on your PC or mobile device
Download PDF (For on-site PC)
Download PDF (For off-site PC)
Download PDF (For Mobile Ap)
Instructions to view playback on PC and Mobile App
ExacqVision NVR Resources
Instructions to install the ExacqVision client on your PC
Instructions to view playback from the ExacqVision client on your PC
Uniview NVR Resources
Coming Soon
Kantech Access Control Resources
Instructions to setup a door schedule in EntraPass Web
Instructions to create access levels in EntraPass Web
Instructions to download EntraPass Go for your mobile device
Instructinos and Video Tutorial to unlock a door in EntraPass Go
Live Video Monitoring
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Complete this form and a Crime Alert Security representative will get back to you as soon as possible. If you require emergency service, please call the office at 916-489-8068.